Booking Terms
NUTWOOD LODGES BOOKING TERMS & CONDITIONS
Please read our booking terms and conditions carefully before booking, as these shall be deemed to have been accepted by you when you pay a deposit or the full amount.
Nutwood Lodges comprises Sunrise, Sunnyside & Sunset Lodges; these terms and conditions apply to all lodges whether hired separately or together.
The Contract
The contract entered into is between the owners of (The Owners) and the holiday maker (The Hirer). The contract is only effective once a deposit or balance is paid. The Owners do not accept bookings from Hirers under the age of 21 years. The contract is subject to English Law.
Booking
Bookings will be confirmed upon receipt by the Owners of the required deposit payment which is £200 of the full accommodation rental. The outstanding balance should be paid 8 weeks before the arrival date.
Any incomplete payment 28 days before the arrival date will be deemed to be a cancellation and the deposit payment kept.
However if booking is made within 8 weeks of the arrival date, the full accommodation rental will be required prior to the booking being confirmed.
Breakages and Damage
All damages and breakages are the legal responsibility of the Hirer and should be notified to the Owners before the end of your holiday.
However, minor damage or breakages will not normally be charged.
Confirmation of Booking
Once the Owners have issued a Confirmation of Booking, the Hirer is responsible for the total published price of the property as shown on the confirmation.
Any amendments to an existing booking are not effective until acceptance in writing is dispatched to the Hirer by the Owners and any additional funds paid.
Cancellation
If you are forced to cancel your holiday you should inform the Owners immediately. Your deposit is non refundable. You will remain liable for full payment if you cancel within eight weeks of your arrival date. If the property can be re-let then an appropriate refund will be made, but the deposit is always non-refundable.
Insurance
The Owners advise that you arrange holiday insurance for your stay that includes cover for cancellation and your personal property.
No responsibility can be accepted for injury, loss or damage to guests or their belongings whilst making use of the accommodation.
The Owners cannot accept liability for happenings outside its reasonable control such as breakdown of domestic appliances, plumbing, wiring, and temporary invasion of pests, damage resulting from exceptional weather conditions or the owner’s negligence resulting in loss, injury or accident.
Occupancy
Is not permitted to exceed the maximum occupancy of each lodge.
Hirers Responsibilities
The Hirer is responsible for the property and is expected to take all reasonable care of all fixtures and fittings.
Sub Letting
Sub letting is not permitted under any circumstances.
Cleaning
The property must be left clean and tidy, all equipment and utensils etc must be clean and put away at the end of the hire period. Should the property be found to require significant extra cleaning as a result of the condition in which it is left then these additional costs will be deducted from the breakages and damage deposit.
Bins
The Biffa bin adjacent to the entrance is for all waste. Recycling occurs offsite.
Please empty your lodge bin before departure.
Smoking
Smoking is not permitted in the property.
Pets
Pets are not allowed in the property.
Anyone who chooses to ignore this policy will be asked to leave forthwith.
Use of the Accommodation
The Owners reserve the right to repossess the holiday home at any time, where the Hirer or any member of the Hirers party has caused excessive damage or is found to be conducting themselves in an illegal, offensive or immoral fashion. The Owners shall not be liable to make a refund of any remaining portion of the hire terms paid.
Availability
The Hiring Contract is made on the understanding that the property and its facilities advertised will be available for the dates stated. In the unlikely event that the property is not available through events arising outside the control of the Owners then the Owners may be forced to cancel the booking. The Hirer will be advised as early as possible and a full refund will be made. The Hirer will not as a result have any further claims against the Owners.
Changeover Days
Changeover days are flexible arriving 3pm onwards departing no later than 10am.
Our housekeeping team are authorised to gain entry from 10am.
Key Collection
The door key will be in a key safe next to the main entrance door of each lodge you will be informed of the key code on receipt of a deposit.
Left Luggage
In the event that you leave something behind you in the property, please inform us straight away so that the housekeeper can be aware to locate your property for you. We are happy to post items back using the EVRI parcel collection service only.
You are liable for the costs and arrangements for this.
Complaints
If there are any problems that arise during your stay, you should contact the representative of the Owners or the Owners themselves immediately and we will endeavour to put the matter right as soon as possible. No correspondence can be entered into in the case of complaints made after you have returned home.
Internet
Broadband is available for use in the cottage - there is unlimited download - however the usage should not be abused and only used for legal purposes. No warranty is given over the availability or speed of the broadband service.
Please read our booking terms and conditions carefully before booking, as these shall be deemed to have been accepted by you when you pay a deposit or the full amount.
Nutwood Lodges comprises Sunrise, Sunnyside & Sunset Lodges; these terms and conditions apply to all lodges whether hired separately or together.
The Contract
The contract entered into is between the owners of (The Owners) and the holiday maker (The Hirer). The contract is only effective once a deposit or balance is paid. The Owners do not accept bookings from Hirers under the age of 21 years. The contract is subject to English Law.
Booking
Bookings will be confirmed upon receipt by the Owners of the required deposit payment which is £200 of the full accommodation rental. The outstanding balance should be paid 8 weeks before the arrival date.
Any incomplete payment 28 days before the arrival date will be deemed to be a cancellation and the deposit payment kept.
However if booking is made within 8 weeks of the arrival date, the full accommodation rental will be required prior to the booking being confirmed.
Breakages and Damage
All damages and breakages are the legal responsibility of the Hirer and should be notified to the Owners before the end of your holiday.
However, minor damage or breakages will not normally be charged.
Confirmation of Booking
Once the Owners have issued a Confirmation of Booking, the Hirer is responsible for the total published price of the property as shown on the confirmation.
Any amendments to an existing booking are not effective until acceptance in writing is dispatched to the Hirer by the Owners and any additional funds paid.
Cancellation
If you are forced to cancel your holiday you should inform the Owners immediately. Your deposit is non refundable. You will remain liable for full payment if you cancel within eight weeks of your arrival date. If the property can be re-let then an appropriate refund will be made, but the deposit is always non-refundable.
Insurance
The Owners advise that you arrange holiday insurance for your stay that includes cover for cancellation and your personal property.
No responsibility can be accepted for injury, loss or damage to guests or their belongings whilst making use of the accommodation.
The Owners cannot accept liability for happenings outside its reasonable control such as breakdown of domestic appliances, plumbing, wiring, and temporary invasion of pests, damage resulting from exceptional weather conditions or the owner’s negligence resulting in loss, injury or accident.
Occupancy
Is not permitted to exceed the maximum occupancy of each lodge.
Hirers Responsibilities
The Hirer is responsible for the property and is expected to take all reasonable care of all fixtures and fittings.
Sub Letting
Sub letting is not permitted under any circumstances.
Cleaning
The property must be left clean and tidy, all equipment and utensils etc must be clean and put away at the end of the hire period. Should the property be found to require significant extra cleaning as a result of the condition in which it is left then these additional costs will be deducted from the breakages and damage deposit.
Bins
The Biffa bin adjacent to the entrance is for all waste. Recycling occurs offsite.
Please empty your lodge bin before departure.
Smoking
Smoking is not permitted in the property.
Pets
Pets are not allowed in the property.
Anyone who chooses to ignore this policy will be asked to leave forthwith.
Use of the Accommodation
The Owners reserve the right to repossess the holiday home at any time, where the Hirer or any member of the Hirers party has caused excessive damage or is found to be conducting themselves in an illegal, offensive or immoral fashion. The Owners shall not be liable to make a refund of any remaining portion of the hire terms paid.
Availability
The Hiring Contract is made on the understanding that the property and its facilities advertised will be available for the dates stated. In the unlikely event that the property is not available through events arising outside the control of the Owners then the Owners may be forced to cancel the booking. The Hirer will be advised as early as possible and a full refund will be made. The Hirer will not as a result have any further claims against the Owners.
Changeover Days
Changeover days are flexible arriving 3pm onwards departing no later than 10am.
Our housekeeping team are authorised to gain entry from 10am.
Key Collection
The door key will be in a key safe next to the main entrance door of each lodge you will be informed of the key code on receipt of a deposit.
Left Luggage
In the event that you leave something behind you in the property, please inform us straight away so that the housekeeper can be aware to locate your property for you. We are happy to post items back using the EVRI parcel collection service only.
You are liable for the costs and arrangements for this.
Complaints
If there are any problems that arise during your stay, you should contact the representative of the Owners or the Owners themselves immediately and we will endeavour to put the matter right as soon as possible. No correspondence can be entered into in the case of complaints made after you have returned home.
Internet
Broadband is available for use in the cottage - there is unlimited download - however the usage should not be abused and only used for legal purposes. No warranty is given over the availability or speed of the broadband service.